Classifying your products

This optional step will improve the accuracy of duty and tax calculations.

To calculate duties and taxes accurately, your products should be classified. If you do not classify them, Dutify will automatically classify them during checkout.

The two important factors for classification are:

HS Code: a code used by customs agencies to classify a product and determine the rate of duty and tax (full guide here).
- If you do not have HS codes, the Dutify app will automatically assign them during checkout based on the product name.
Country of origin: the country where a product was manufactured, produced, or substantially transformed into its final form.
- If a country of origin is not set for a product, we will default to using the export country.

This information is used by customs authorities to determine which tariff rates to apply to an imported good.

Product Classification tool

To help you classify your products, our app includes a Product Classification tool that provides automated HS code classification and quick links to products missing a HS code or country of origin:

In your BigCommerce control panel, go to Apps > My Apps and open Dutify, then navigate to the Products tab.
You will see a list of all products that have missing classification data.
You can click Find HS Code to automatically find the HS code for the product. Or you can click Edit to manually enter the HS code. To enter a country of origin, simply click on the Country of Origin field:

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Each time you click Find HS code, a single product classification will be used from your plan's quota.

The vast majority of consumer products will include a "made in" designation, which can be used to determine the country of origin in most cases.

Bulk CSV classification

You can also update products in bulk if you already have your HS codes and countries of origin on hand. BigCommerce supports bulk product imports and exports via CSV - see BigCommerce's product import/export documentation for instructions.