Plugin settings

While the Dutify WooCommerce plugin begins calculating accurate landed costs right out of the box, every ecommerce business has unique needs. Depending on your operations, you may want to enable or disable specific features. We recommend reviewing and adjusting your plugin settings to ensure Dutify is configured to your needs before going live.

How to change settings

In WordPress, go to WooCommerce → Settings → Dutify.
Change desired settings.
After making any changes, click Save changes.

Global settings

Enable Dutify - enables/disables the plugin.
API token - where you paste your Dutify API key.

Calculation settings

Enable/Disable specific taxes - by default Dutify will calculate all duties and taxes, but you can disable specific taxes if WooCommerce, or another plugin is already handling it.
- Recommendation: keep all duties and taxes enabled to avoid mismatched landed cost estimates.
Preferential rates - apply reduced rates when shipping with a certificate of origin. Check with your carrier before enabling as this is typically not offered with B2C shipping methods.
- Recommendation: leave disabled unless you are confident that you qualify for preferential rates.
Do not collect duty & taxes (DDU) - shows duty and tax at cart and checkout but does not charge it. The calculated amount will also be added as an order note in WooCommerce, but will not be included in the order confirmation email.
- Recommendation: use if you are shipping DDU/DAP but still want to display the duty and tax.
Checkout only - calculates duty and tax only at checkout to reduce API calls.
- Recommendation: if you are using any express checkout options such as Apple Pay, leave this disabled.

Label settings

Duty & tax label - changes the text shown for the duty and taxes row in the cart and checkout.
- Default label: Duty & Taxes
Handling fee label - if you have configured a handling fee in Dutify, setting this label will display it as a separate line item in the cart and checkout.
- Leave this blank to combine the handling fee with the duty and taxes row.
Do not collect duty & taxes label - if you are using the DDU feature, this label is used for the offset charge.
- Default label: Duty & Taxes (payable on delivery)

⚠️
We recommend testing any configuration changes in a staging environment before making changes to your production store.

Product settings

By default, WooCommerce lets you mark products as Virtual, which excludes them from all duty and tax calculations. Our plugin extends this functionality by adding a Duty & Tax Exempt checkbox to each product in WooCommerce.

This checkbox is unchecked by default.
When checked, the product will be excluded from all duty and tax calculations.

Use this option for non-physical products that are not shipped (e.g. digital downloads or services):

Other Dutify settings

These Dutify settings will also affect your WooCommerce plugin, even though they are configured in Dutify and not in WooCommerce: