Usage & billing

Our BigCommerce plans are billed monthly or annually, and each plan includes a usage quota that resets on the 1st of each month. We don't charge any per-order or percentage-based fees - you only pay your plan's subscription price.

Each plan includes the following:

• Landed Cost Calculations - a calculation is used each time a customer at checkout sees a shipping rate that includes duty and tax. If you have multiple rates with duty and tax (for example, an express and a standard option), each rate counts as a separate calculation.
• Product Classifications - a classification is used each time you select Find HS code in the ** Classifications** tool.

Changing or cancelling your plan

You can upgrade, downgrade, or cancel your plan at any time from the Dutify website. There are full instructions here.

Keeping track of usage

You can see a breakdown of your current usage by navigating to the Dutify app dashboard. Note that usage is not live and there may be some delay in usage stats updating:

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Once you have exhausted your quota, you will need to either upgrade or wait until your quota resets at the start of the next calendar month.

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Uninstalling our BigCommerce app will not automatically cancel your Dutify subscription. To cancel your subscription, follour the steps in this guide.